Terms of service
Terms and Conditions – Scott & Parker Washington
This website is operated by Scott & Parker Washington.
Throughout the site, the terms “we,” “us,” and “our” refer to Scott & Parker Washington. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
General Use of the Site
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available via hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with all the terms and conditions, you may not access the site or use any services.
Article 1 – Definitions
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Withdrawal period: The period in which the consumer may exercise the right of withdrawal.
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Consumer: A natural person not acting for purposes related to their trade, business, craft, or profession.
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Business: The legal entity offering products and/or services remotely.
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Distance contract: An agreement made via remote communication channels (e.g., online).
Article 2 – Company Identity
Company Name: Scott & Parker Washington
Location: Washington, USA
Email: support@scottandparker.com
Article 3 – Applicability
These general terms and conditions apply to every offer made by the business and every distance contract and order entered into between the business and the consumer.
Before a contract is finalized, the text of these terms will be made available to the consumer.
If the agreement is concluded electronically, the terms will be provided in a sustainable digital format.
Article 4 – The Offer
Our product or service offerings are described with the highest level of accuracy.
Product images are intended to reflect the items truthfully; however, variations in color may occur depending on screen or lighting conditions.
Obvious typographical or pricing errors do not bind Scott & Parker Washington.
Article 5 – The Contract
A binding contract is formed once the consumer accepts the offer and fulfills the stated conditions.
If the contract is made electronically, we implement appropriate technical and organizational measures to ensure the secure transmission of data and the protection of digital transactions.
Article 6 – Right of Withdrawal
Consumers have the right to cancel their purchase within 14 days of receiving the product.
During this period, consumers are expected to handle the product and its packaging with reasonable care.
To exercise this right, contact us via email or in writing within the 14-day period.
Article 7 – Costs of Withdrawal
The cost of returning the product is the responsibility of the consumer.
Upon receiving the returned product in good condition, we will issue a refund within 14 days.
Article 8 – Exceptions to Right of Withdrawal
The right of withdrawal does not apply to:
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Custom-made or personalized items
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Sealed hygiene-related products once opened (e.g., skincare, undergarments)
Article 9 – Pricing
All prices are listed inclusive of applicable VAT, unless stated otherwise.
Price changes are only allowed within 3 months of purchase if due to legal obligations (e.g., tax rate changes).
Article 10 – Delivery
Orders are processed and shipped with great care. The standard delivery timeframe is within 30 days, unless another arrangement has been agreed upon.
In case of product unavailability, the customer will be notified promptly and offered either a refund or a suitable alternative.
Article 11 – Complaints
Complaints must be submitted within 7 days after receiving the item.
We aim to respond within 14 days.
If the complaint is found to be justified, we will offer an appropriate solution such as replacement, repair, or refund.
Article 12 – Contact Information
For questions regarding these Terms of Service, please contact:
📧 support@scottandparker.com